returns for online orders

Returns

Our policy lasts 5 days. If 5 days have gone by since your order delivery date, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require the packing slip.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at store@bungalowfurniture.com.

Sale items 

Sale items cannot be refunded and are final sale. ***Note that items purchased during promotional sales are final sale and are not eligible for return or exchange. 

Exchanges
If you need to exchange it for the same item, send us an email at store@bungalowfurniture.com and send your item to:

Bungalow Furniture & Accessories

15330 N. Hayden Rd.

Suite 120 Scottsdale Arizona 85260.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping your return
To return your product, you should mail your product to:

Bungalow Furniture & Accessories

15330 N. Hayden Rd.

Suite 120 Scottsdale Arizona 85260

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.